![]() ![]() If Outlook now closes properly, you can enable your add-ins one-by-one (restarting Outlook after each one) to find out which add-in prevents Outlook from closing. To find out if your issue is being caused by an add-in, disable them all and see if the issue goes away. Various add-ins hook into Outlook in such a way that closing Outlook on its own has been made impossible. Solving shutdown issues caused by add-ins Your data file for issues in the background. The gears icon indicates that Outlook checks
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